Cracked or broken glass
Cracks, chips or glass coming loose after a drop or impact.
The service
A damaged screen is not always the only fault
On a smartphone, the screen includes the display panel and the touch-sensitive surface. An impact can damage them together or separately, and some symptoms may also come from another component in the device.
That is why we start by examining your phone at the workshop. Once the fault is identified, we propose the appropriate service and tell you the price before carrying out any work.
Symptoms
Screen problems we encounter
Some common cases. Only an examination of the device can confirm the source of the fault.
Unresponsive touchscreen
Ghost touches, unresponsive areas or a screen that responds poorly to touch.
Display malfunction
Lines, spots, black areas or an image that flickers or disappears.
A display symptom does not always come from the screen itself, which is why a check at the workshop is useful.
Device servicing
What we do
- Checking the device to identify the source of the fault
- Screen replacement when it is the appropriate solution
- Providing the price before any work
- Explaining the work carried out when returning the device
Brands serviced: iPhone, Samsung, Huawei, Xiaomi, etc. Tell us the exact model of your smartphone.
Before you visit
- Note down your smartphone model
- If possible, back up your data
- Avoid applying force to cracked glass
- Describe the fault by phone or WhatsApp
The process
From a broken screen to collecting your device
Getting in touch
Call us, message us on WhatsApp or visit the workshop with your smartphone.
Inspection
We examine the device. There is a diagnostic fee; for a smartphone, ask us for the price.
Proposal
We explain the fault and inform you of the price before any work is carried out.
Work on the device
The work is carried out in the workshop after your approval.
Collection
You collect your device from the workshop, and we explain what was done.
Frequently asked questions
Screen repair: your questions
Is there a fee for diagnosing my smartphone?
Yes, there is a diagnostic fee. For a smartphone, contact us to find out the price applicable to your device.
How much does a screen replacement cost?
The price depends on the model and the condition of the device. You are informed of it before any work is carried out, after an inspection at the workshop.
Which smartphone brands do you service?
We work on iPhone, Samsung, Huawei and Xiaomi devices, among others. Tell us your device's exact model so we can give you a precise answer.
How long does a screen repair take?
The turnaround time depends on the model and the fault. Contact us with your device model to discuss it.
My screen is broken but the phone still turns on: what should I do?
Avoid putting pressure on the cracked glass and bring the device to the workshop for inspection. If you can, back up your data beforehand.
Do I need to make an appointment?
You can visit the workshop during opening hours or message us beforehand by phone or WhatsApp.
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